Connecting You to Government Services with Trusted AI

CivicBridge helps you find, understand, and access government services through accurate, transparent, and secure AI assistance.

Try CivicBridge MVP (using Scratch)
Secure & Private

Your data is protected with government-grade security

Accurate Information

Grounded in official government sources

Human-Centered

Designed with all Australians in mind

See CivicBridge in Action

Example Interaction

User: "I lost my job last week. What help can I get?"

CivicBridge: "I'm sorry to hear that. Here is support you may be eligible for:

  • JobSeeker Payment (Services Australia)
  • Utility Relief

Intent: life_event_lost_job (91% confidence)

Module: Deterministic Support Package

Sources: Services Australia Payment Finder, State Government Relief Schemes

MachineLearningForKids Screenshot
CivicBridge interface showing intent classification and response

CivicBridge's ML model in action

How CivicBridge Works

CivicBridge uses a unique trust-first architecture to provide accurate, verifiable assistance

1. You Ask

Ask your question in plain language

2. We Understand

Our trusted gatekeeper identifies your intent

3. We Retrieve

Relevant information is sourced from official databases

4. You Receive

Get a clear, accurate answer with sources

Trust Through Transparency

Unlike other AI systems, CivicBridge shows you exactly how it arrived at its answers with a complete audit trail.

  • No hidden algorithms or black boxes
  • All answers reference official sources
  • Clear confidence scoring for every response
CivicBridge architecture diagram showing how user input flows through the trusted gatekeeper to specialized modules and returns verified answers

CivicBridge's trust-first architecture ensures accurate, verifiable responses

Government Services

CivicBridge helps with a wide range of government services and information needs

Health & Medicare

Find health services, understand Medicare benefits, and locate nearby healthcare providers.

Payments & Support

Information about Centrelink payments, eligibility requirements, and how to apply for support.

Housing & Property

Get help with property regulations, first home buyer schemes, and rental assistance programs.

Business & Employment

Navigate business regulations, licensing requirements, and employment laws.